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Bluetooth mouse gone / Keyboard disconnects constantly (Ubuntu 18.04)

0

I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.

Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!

I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:

[CHG] Device 34:88:5D:4A:69:F4 Connected: yes

[CHG] Device 34:88:5D:4A:69:F4 Connected: no

So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:

[bluetooth]# connect 34:88:5D:4A:69:F4

Attempting to connect to 34:88:5D:4A:69:F4

Failed to connect: org.bluez.Error.Failed

And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.

Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!

18.04 keyboard mouse bluetooth logitech

share|improve this question

edited 6 mins ago

saitam

asked 8 hours ago

saitamsaitam

377218

add a comment | 

0

I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.

Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!

I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:

[CHG] Device 34:88:5D:4A:69:F4 Connected: yes

[CHG] Device 34:88:5D:4A:69:F4 Connected: no

So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:

[bluetooth]# connect 34:88:5D:4A:69:F4

Attempting to connect to 34:88:5D:4A:69:F4

Failed to connect: org.bluez.Error.Failed

And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.

Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!

18.04 keyboard mouse bluetooth logitech

share|improve this question

edited 6 mins ago

saitam

asked 8 hours ago

saitamsaitam

377218

add a comment | 

I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.

Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!

I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:

[CHG] Device 34:88:5D:4A:69:F4 Connected: yes

[CHG] Device 34:88:5D:4A:69:F4 Connected: no

So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:

[bluetooth]# connect 34:88:5D:4A:69:F4

Attempting to connect to 34:88:5D:4A:69:F4

Failed to connect: org.bluez.Error.Failed

And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.

Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!

18.04 keyboard mouse bluetooth logitech

share|improve this question

edited 6 mins ago

saitam

asked 8 hours ago

saitamsaitam

377218

[CHG] Device 34:88:5D:4A:69:F4 Connected: yes

[CHG] Device 34:88:5D:4A:69:F4 Connected: no

[bluetooth]# connect 34:88:5D:4A:69:F4

Attempting to connect to 34:88:5D:4A:69:F4

Failed to connect: org.bluez.Error.Failed

share|improve this question

edited 6 mins ago

saitam

asked 8 hours ago

saitamsaitam

377218

share|improve this question

edited 6 mins ago

saitam

asked 8 hours ago

saitamsaitam

377218

asked 8 hours ago

saitamsaitam

377218

asked 8 hours ago

saitamsaitam

377218