Is boss over stepping boundary/micromanaging?A coworker gave our boss a very big gift. What do I do?Getting...
What would the chemical name be for C13H8Cl3NO
Graph with overlapping labels
Can you tell from a blurry photo if focus was too close or too far?
Move fast ...... Or you will lose
What sets the resolution of an analog resistive sensor?
Why avoid shared user accounts?
Is it a fallacy if someone claims they need an explanation for every word of your argument to the point where they don't understand common terms?
Can I make estimated tax payments instead of withholding from my paycheck?
Increment each digit in a number to form a new number
Why is working on the same position for more than 15 years not a red flag?
Why zero tolerance on nudity in space?
Gear reduction on large turbofans
Is a new Boolean field better than a null reference when a value can be meaningfully absent?
How should I handle players who ignore the session zero agreement?
How to play electric guitar and bass as a duet
How is it possible for both the likelihood and log-likelihood to be asymptotically normal?
Cookies - Should the toggles be on?
What are "industrial chops"?
How does Leonard in "Memento" remember reading and writing?
Can my spouse sponsor me for a UK visa if I am unemployed?
A starship is travelling at 0.9c and collides with a small rock. Will it leave a clean hole through, or will more happen?
Why exactly do action photographers need high fps burst cameras?
How to make ice magic work from a scientific point of view?
Play Zip, Zap, Zop
Is boss over stepping boundary/micromanaging?
A coworker gave our boss a very big gift. What do I do?Getting kicked out of my office, what should I do?When your boss is trying to turn your co-workers against youAccidental insult over the phoneHow can I keep my boss's trust after a “bad spell”?Making changes without stepping on manager's toesThe boss of my boss invited me for lunch, should I let my boss and colleagues know?Should someone be fired over the weekend or on Monday?My boss is leaving and his boss is ignoring meHow can I ask my boss to stop constantly “outing” me at work?
In my office my boss is the Dr. and the manager. He is very particular about what I say to the patients, especially over the phone.
He has had me write lines in the past. He now wants to have a weekly meeting with me to go over what to say to people over the phone, is this normal?
management phone
edited 4 hours ago
DarkCygnus
37.3k1778159
asked 5 hours ago
Romi FriesenRomi Friesen
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
In my office my boss is the Dr. and the manager. He is very particular about what I say to the patients, especially over the phone.
He has had me write lines in the past. He now wants to have a weekly meeting with me to go over what to say to people over the phone, is this normal?
management phone
edited 4 hours ago
DarkCygnus
37.3k1778159
asked 5 hours ago
Romi FriesenRomi Friesen
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
How long have you been working there? What sort of role or job do you have in that company (clinic/hospital?)?
– DarkCygnus
4 hours ago
6
It's normal if you're saying the wrong things.
– sf02
4 hours ago
2
Is this a small doctor's office rather than a hospital? If so, this is not unusual in my locale. Many doctors are very picky about how questions are answered.
– Joe Strazzere
4 hours ago
I find this to be perfectly acceptable. The business has a specific way of communicating with it's customers/patients. If you're not communicating in the way that they want you to, then it does seem appropriate to have regular meetings with you to make sure that you're staying "on message".
– joeqwerty
3 hours ago
add a comment |
In my office my boss is the Dr. and the manager. He is very particular about what I say to the patients, especially over the phone.
He has had me write lines in the past. He now wants to have a weekly meeting with me to go over what to say to people over the phone, is this normal?
management phone
edited 4 hours ago
DarkCygnus
37.3k1778159
asked 5 hours ago
Romi FriesenRomi Friesen
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
In my office my boss is the Dr. and the manager. He is very particular about what I say to the patients, especially over the phone.
He has had me write lines in the past. He now wants to have a weekly meeting with me to go over what to say to people over the phone, is this normal?
management phone
management phone
edited 4 hours ago
DarkCygnus
37.3k1778159
asked 5 hours ago
Romi FriesenRomi Friesen
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 4 hours ago
DarkCygnus
37.3k1778159
asked 5 hours ago
Romi FriesenRomi Friesen
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 4 hours ago
DarkCygnus
37.3k1778159
edited 4 hours ago
DarkCygnus
37.3k1778159
edited 4 hours ago
DarkCygnus
37.3k1778159
37.3k1778159
asked 5 hours ago
Romi FriesenRomi Friesen
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 5 hours ago
Romi FriesenRomi Friesen
211
asked 5 hours ago
Romi FriesenRomi Friesen
211
211
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Romi Friesen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
How long have you been working there? What sort of role or job do you have in that company (clinic/hospital?)?
– DarkCygnus
4 hours ago
6
It's normal if you're saying the wrong things.
– sf02
4 hours ago
2
Is this a small doctor's office rather than a hospital? If so, this is not unusual in my locale. Many doctors are very picky about how questions are answered.
– Joe Strazzere
4 hours ago
I find this to be perfectly acceptable. The business has a specific way of communicating with it's customers/patients. If you're not communicating in the way that they want you to, then it does seem appropriate to have regular meetings with you to make sure that you're staying "on message".
– joeqwerty
3 hours ago
add a comment |
How long have you been working there? What sort of role or job do you have in that company (clinic/hospital?)?
– DarkCygnus
4 hours ago
6
It's normal if you're saying the wrong things.
– sf02
4 hours ago
2
Is this a small doctor's office rather than a hospital? If so, this is not unusual in my locale. Many doctors are very picky about how questions are answered.
– Joe Strazzere
4 hours ago
I find this to be perfectly acceptable. The business has a specific way of communicating with it's customers/patients. If you're not communicating in the way that they want you to, then it does seem appropriate to have regular meetings with you to make sure that you're staying "on message".
– joeqwerty
3 hours ago
How long have you been working there? What sort of role or job do you have in that company (clinic/hospital?)?
– DarkCygnus
4 hours ago
How long have you been working there? What sort of role or job do you have in that company (clinic/hospital?)?
– DarkCygnus
4 hours ago
6
6
It's normal if you're saying the wrong things.
– sf02
4 hours ago
It's normal if you're saying the wrong things.
– sf02
4 hours ago
2
2
Is this a small doctor's office rather than a hospital? If so, this is not unusual in my locale. Many doctors are very picky about how questions are answered.
– Joe Strazzere
4 hours ago
Is this a small doctor's office rather than a hospital? If so, this is not unusual in my locale. Many doctors are very picky about how questions are answered.
– Joe Strazzere
4 hours ago
I find this to be perfectly acceptable. The business has a specific way of communicating with it's customers/patients. If you're not communicating in the way that they want you to, then it does seem appropriate to have regular meetings with you to make sure that you're staying "on message".
– joeqwerty
3 hours ago
I find this to be perfectly acceptable. The business has a specific way of communicating with it's customers/patients. If you're not communicating in the way that they want you to, then it does seem appropriate to have regular meetings with you to make sure that you're staying "on message".
– joeqwerty
3 hours ago
add a comment |
2 Answers
2
active
oldest
votes
Depending on the laws in your area, a misstatement could result in liability on the doctor.
Having a script to go by is not unusual, as some information may need to be restricted, or not disclosed for legal, or insurance reasons.
Again, this varies. If the laws regarding medical information in your locale are NOT strict, then this is micromanaging, but still, his circus, his monkeys as they say.
He's not the boss because he's right, he's right because he's the boss.
answered 4 hours ago
Richard URichard U
97.5k72262388
add a comment |
The doctor is usually directly responsible for the surgery/clinic/service. This extends to all patient interactions with the service including letters received and phone interactions.
As Richard U mentions this means that they may be liable for errors. Even if they aren't directly liable, doctors are trained to take pride in their patient care and to be highly concious of soft aspects of patient care such as environment and communication. They are also highly trained in ethics.
Putting this all together gives you someone with very high standards/expectations and who probably feel that the entire service is reflective of them personally. Hence, if you make even a small error they are likely to feel that it reflects poorly on them. This is kind of the point of this part of their training... it encourages them to fix any and all problems.
The best thing you can do is to try to listen and make any and all changes that they suggest. You should make the changes because they will almost certainly be aimed at improving patient care.
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "423"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: false,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: null,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
noCode: true, onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Romi Friesen is a new contributor. Be nice, and check out our Code of Conduct.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fworkplace.stackexchange.com%2fquestions%2f130425%2fis-boss-over-stepping-boundary-micromanaging%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
Depending on the laws in your area, a misstatement could result in liability on the doctor.
Having a script to go by is not unusual, as some information may need to be restricted, or not disclosed for legal, or insurance reasons.
Again, this varies. If the laws regarding medical information in your locale are NOT strict, then this is micromanaging, but still, his circus, his monkeys as they say.
He's not the boss because he's right, he's right because he's the boss.
answered 4 hours ago
Richard URichard U
97.5k72262388
add a comment |
Depending on the laws in your area, a misstatement could result in liability on the doctor.
Having a script to go by is not unusual, as some information may need to be restricted, or not disclosed for legal, or insurance reasons.
Again, this varies. If the laws regarding medical information in your locale are NOT strict, then this is micromanaging, but still, his circus, his monkeys as they say.
He's not the boss because he's right, he's right because he's the boss.
answered 4 hours ago
Richard URichard U
97.5k72262388
add a comment |
Depending on the laws in your area, a misstatement could result in liability on the doctor.
Having a script to go by is not unusual, as some information may need to be restricted, or not disclosed for legal, or insurance reasons.
Again, this varies. If the laws regarding medical information in your locale are NOT strict, then this is micromanaging, but still, his circus, his monkeys as they say.
He's not the boss because he's right, he's right because he's the boss.
answered 4 hours ago
Richard URichard U
97.5k72262388
Depending on the laws in your area, a misstatement could result in liability on the doctor.
Having a script to go by is not unusual, as some information may need to be restricted, or not disclosed for legal, or insurance reasons.
Again, this varies. If the laws regarding medical information in your locale are NOT strict, then this is micromanaging, but still, his circus, his monkeys as they say.
He's not the boss because he's right, he's right because he's the boss.
answered 4 hours ago
Richard URichard U
97.5k72262388
answered 4 hours ago
Richard URichard U
97.5k72262388
answered 4 hours ago
Richard URichard U
97.5k72262388
answered 4 hours ago
Richard URichard U
97.5k72262388
97.5k72262388
add a comment |
add a comment |
The doctor is usually directly responsible for the surgery/clinic/service. This extends to all patient interactions with the service including letters received and phone interactions.
As Richard U mentions this means that they may be liable for errors. Even if they aren't directly liable, doctors are trained to take pride in their patient care and to be highly concious of soft aspects of patient care such as environment and communication. They are also highly trained in ethics.
Putting this all together gives you someone with very high standards/expectations and who probably feel that the entire service is reflective of them personally. Hence, if you make even a small error they are likely to feel that it reflects poorly on them. This is kind of the point of this part of their training... it encourages them to fix any and all problems.
The best thing you can do is to try to listen and make any and all changes that they suggest. You should make the changes because they will almost certainly be aimed at improving patient care.
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
add a comment |
The doctor is usually directly responsible for the surgery/clinic/service. This extends to all patient interactions with the service including letters received and phone interactions.
As Richard U mentions this means that they may be liable for errors. Even if they aren't directly liable, doctors are trained to take pride in their patient care and to be highly concious of soft aspects of patient care such as environment and communication. They are also highly trained in ethics.
Putting this all together gives you someone with very high standards/expectations and who probably feel that the entire service is reflective of them personally. Hence, if you make even a small error they are likely to feel that it reflects poorly on them. This is kind of the point of this part of their training... it encourages them to fix any and all problems.
The best thing you can do is to try to listen and make any and all changes that they suggest. You should make the changes because they will almost certainly be aimed at improving patient care.
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
add a comment |
The doctor is usually directly responsible for the surgery/clinic/service. This extends to all patient interactions with the service including letters received and phone interactions.
As Richard U mentions this means that they may be liable for errors. Even if they aren't directly liable, doctors are trained to take pride in their patient care and to be highly concious of soft aspects of patient care such as environment and communication. They are also highly trained in ethics.
Putting this all together gives you someone with very high standards/expectations and who probably feel that the entire service is reflective of them personally. Hence, if you make even a small error they are likely to feel that it reflects poorly on them. This is kind of the point of this part of their training... it encourages them to fix any and all problems.
The best thing you can do is to try to listen and make any and all changes that they suggest. You should make the changes because they will almost certainly be aimed at improving patient care.
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
The doctor is usually directly responsible for the surgery/clinic/service. This extends to all patient interactions with the service including letters received and phone interactions.
As Richard U mentions this means that they may be liable for errors. Even if they aren't directly liable, doctors are trained to take pride in their patient care and to be highly concious of soft aspects of patient care such as environment and communication. They are also highly trained in ethics.
Putting this all together gives you someone with very high standards/expectations and who probably feel that the entire service is reflective of them personally. Hence, if you make even a small error they are likely to feel that it reflects poorly on them. This is kind of the point of this part of their training... it encourages them to fix any and all problems.
The best thing you can do is to try to listen and make any and all changes that they suggest. You should make the changes because they will almost certainly be aimed at improving patient care.
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
answered 4 hours ago
P. HopkinsonP. Hopkinson
4645
4645
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
add a comment |
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
Good patient communication is hard. It is normal to make some mistakes.
– P. Hopkinson
4 hours ago
add a comment |
Romi Friesen is a new contributor. Be nice, and check out our Code of Conduct.
Romi Friesen is a new contributor. Be nice, and check out our Code of Conduct.
Romi Friesen is a new contributor. Be nice, and check out our Code of Conduct.
Romi Friesen is a new contributor. Be nice, and check out our Code of Conduct.
Thanks for contributing an answer to The Workplace Stack Exchange!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fworkplace.stackexchange.com%2fquestions%2f130425%2fis-boss-over-stepping-boundary-micromanaging%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
How long have you been working there? What sort of role or job do you have in that company (clinic/hospital?)?
– DarkCygnus
4 hours ago
6
It's normal if you're saying the wrong things.
– sf02
4 hours ago
2
Is this a small doctor's office rather than a hospital? If so, this is not unusual in my locale. Many doctors are very picky about how questions are answered.
– Joe Strazzere
4 hours ago
I find this to be perfectly acceptable. The business has a specific way of communicating with it's customers/patients. If you're not communicating in the way that they want you to, then it does seem appropriate to have regular meetings with you to make sure that you're staying "on message".
– joeqwerty
3 hours ago