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Ubuntu 14.04 Laptop: Mouse cursor not moving but mouse buttons work

.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ margin-bottom:0;
}

3

2

As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.

My laptop is a HP Envy

Xinput output xinput list

Virtual core pointer    id=2 [master pointer (3)]

Virtual core XTEST pointer    id =4 [slave pointer (2)]

SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]

uname -r

3.16.0-49-generic

lspci -K | grep -EA2 'VGA|3D'

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

lspci -k | grep -EA2 'VGA|3D' after driver install

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

    Kernel driver in use: nvidia

Edit

Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.

mouse touchpad

share|improve this question

edited Sep 24 '15 at 16:53

PurityLake

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

bumped to the homepage by Community♦ 5 mins ago

This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  What is your laptop model? Please give output of xinput terminal command.
  
  – Pilot6
  Sep 23 '15 at 18:55
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Please also add output of uname -r.
  
  – Pilot6
  Sep 23 '15 at 19:05
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  If your "Ubuntu 14" is 14.04, then upgrade the kernel by sudo apt-get install linux-generic-lts-vivid command. Then reboot and test. There are a few fixes in 3.19 for synaptics.
  
  – Pilot6
  Sep 23 '15 at 19:35
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @Pilot6 unfortunately that didn't work
  
  – PurityLake
  Sep 23 '15 at 20:08
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Please edit your question and add output of lspci -k | grep -EA2 'VGA|3D' terminal command.
  
  – Pilot6
  Sep 23 '15 at 20:11
  

  
  
  
  

 | 
show 9 more comments

3

2

As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.

My laptop is a HP Envy

Xinput output xinput list

Virtual core pointer    id=2 [master pointer (3)]

Virtual core XTEST pointer    id =4 [slave pointer (2)]

SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]

uname -r

3.16.0-49-generic

lspci -K | grep -EA2 'VGA|3D'

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

lspci -k | grep -EA2 'VGA|3D' after driver install

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

    Kernel driver in use: nvidia

Edit

Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.

mouse touchpad

share|improve this question

edited Sep 24 '15 at 16:53

PurityLake

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

bumped to the homepage by Community♦ 5 mins ago

This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  What is your laptop model? Please give output of xinput terminal command.
  
  – Pilot6
  Sep 23 '15 at 18:55
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Please also add output of uname -r.
  
  – Pilot6
  Sep 23 '15 at 19:05
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  If your "Ubuntu 14" is 14.04, then upgrade the kernel by sudo apt-get install linux-generic-lts-vivid command. Then reboot and test. There are a few fixes in 3.19 for synaptics.
  
  – Pilot6
  Sep 23 '15 at 19:35
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @Pilot6 unfortunately that didn't work
  
  – PurityLake
  Sep 23 '15 at 20:08
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Please edit your question and add output of lspci -k | grep -EA2 'VGA|3D' terminal command.
  
  – Pilot6
  Sep 23 '15 at 20:11
  

  
  
  
  

 | 
show 9 more comments

As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.

My laptop is a HP Envy

Xinput output xinput list

Virtual core pointer    id=2 [master pointer (3)]

Virtual core XTEST pointer    id =4 [slave pointer (2)]

SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]

uname -r

3.16.0-49-generic

lspci -K | grep -EA2 'VGA|3D'

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

lspci -k | grep -EA2 'VGA|3D' after driver install

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

    Kernel driver in use: nvidia

Edit

Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.

mouse touchpad

share|improve this question

edited Sep 24 '15 at 16:53

PurityLake

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

Virtual core pointer    id=2 [master pointer (3)]

Virtual core XTEST pointer    id =4 [slave pointer (2)]

SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

    Subsystem: Hewlett-Packard Company Device 1966

    Kernel driver in use: i915



01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)

    Subsystem: Hewlett-Packard company device 219c

    Kernel driver in use: nvidia

share|improve this question

edited Sep 24 '15 at 16:53

PurityLake

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

share|improve this question

edited Sep 24 '15 at 16:53

PurityLake

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

asked Sep 23 '15 at 18:51

PurityLakePurityLake

12517

1 Answer
1

active

oldest

votes

0

Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.

Then, go to terminal:

sudo apt-get update

Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:

sudo apt-get install ubuntu-restricted-extras

Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.

Once your system is updated, reboot... your touchpad should work after it.

Abraham Medina

share|improve this answer

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Didn't work unfortunately
  
  – PurityLake
  Sep 23 '15 at 19:47
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
  
  – mckenzm
  Jun 14 '16 at 3:02
  
  
  

  
  
  
  

add a comment | 

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0

Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.

Then, go to terminal:

sudo apt-get update

Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:

sudo apt-get install ubuntu-restricted-extras

Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.

Once your system is updated, reboot... your touchpad should work after it.

Abraham Medina

share|improve this answer

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Didn't work unfortunately
  
  – PurityLake
  Sep 23 '15 at 19:47
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
  
  – mckenzm
  Jun 14 '16 at 3:02
  
  
  

  
  
  
  

add a comment | 

0

Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.

Then, go to terminal:

sudo apt-get update

Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:

sudo apt-get install ubuntu-restricted-extras

Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.

Once your system is updated, reboot... your touchpad should work after it.

Abraham Medina

share|improve this answer

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Didn't work unfortunately
  
  – PurityLake
  Sep 23 '15 at 19:47
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
  
  – mckenzm
  Jun 14 '16 at 3:02
  
  
  

  
  
  
  

add a comment | 

Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.

Then, go to terminal:

sudo apt-get update

Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:

sudo apt-get install ubuntu-restricted-extras

Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.

Once your system is updated, reboot... your touchpad should work after it.

Abraham Medina

share|improve this answer

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377

sudo apt-get update

sudo apt-get install ubuntu-restricted-extras

share|improve this answer

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377

answered Sep 23 '15 at 19:28

Abraham Medina RodríguezAbraham Medina Rodríguez

377