(Solved) brother 7040 (all-in-one) printing works but I can't use scanner Announcing the...
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(Solved) brother 7040 (all-in-one) printing works but I can't use scanner
Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)Brother MFC7420 and Ubuntu 12.10Invalid argument - Brother scanner not working after upgrade (brscan2 driver)Brother DCP-7055WBrother printer dpkg doesn't seem to workCan't use Brother MFC-J625DW scanner as normal user16.04 and Brother DCP-7040 scannerHow to get a Brother DCP-350C scanner working?Brother issues, printer works but scanner is not recognized18.04 and Brother MFC-7420 USB printer - doesn't printUnable to print after update to Ubuntu 18.10 - brother DCP 7065DN USB
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Linux newcomer on an older machine, I used the brother.com suggested files and got the printer working but not the scanner. simple scan says "failed to scan, unable to connect to scanner."
I'm not sure what this is but I think it's important to this problem.
mobius@mobius-Dimension-2400:~$ sudo dpkg -l | grep Brother
[sudo] password for mobius:
ii brdcp7040lpr 2.0.2-1 i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1 i386 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1 i386 Brother Scanner Driver
ii cupswrapperdcp7040 2.0.2-1 i386 Brother DCP7040 CUPS wrapper driver
********New machine, same printer -- same problem. Update!!!*****
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
I have installed the 7040 drivers here: https://support.brother.com/g/b/downloadhowto.aspx?c=us&lang=en&prod=dcp7040_us_as&os=128&dlid=dlf006893_000&flang=4&type3=625
sudo su
bash linux-brprinter-installer-2.2.1-1 DCP-7040
I now get back:
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii brdcp7040lpr:i386 2.0.2-1
i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1
amd64 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1
amd64 Brother Scanner Driver
ii cupswrapperdcp7040:i386 2.0.2-1
i386 Brother DCP7040 CUPS wrapper driver
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
Trying "Simple Scan" returns "no scanners connected"
scanner brother
add a comment |
Linux newcomer on an older machine, I used the brother.com suggested files and got the printer working but not the scanner. simple scan says "failed to scan, unable to connect to scanner."
I'm not sure what this is but I think it's important to this problem.
mobius@mobius-Dimension-2400:~$ sudo dpkg -l | grep Brother
[sudo] password for mobius:
ii brdcp7040lpr 2.0.2-1 i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1 i386 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1 i386 Brother Scanner Driver
ii cupswrapperdcp7040 2.0.2-1 i386 Brother DCP7040 CUPS wrapper driver
********New machine, same printer -- same problem. Update!!!*****
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
I have installed the 7040 drivers here: https://support.brother.com/g/b/downloadhowto.aspx?c=us&lang=en&prod=dcp7040_us_as&os=128&dlid=dlf006893_000&flang=4&type3=625
sudo su
bash linux-brprinter-installer-2.2.1-1 DCP-7040
I now get back:
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii brdcp7040lpr:i386 2.0.2-1
i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1
amd64 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1
amd64 Brother Scanner Driver
ii cupswrapperdcp7040:i386 2.0.2-1
i386 Brother DCP7040 CUPS wrapper driver
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
Trying "Simple Scan" returns "no scanners connected"
scanner brother
You appear to be using the current version of software from Brother. Are you connecting over a network, and do you have a firewall installed?
– Charles Green
Jul 18 '16 at 14:40
I am online with the standard firewall enabled.
– kwalker332
Jul 18 '16 at 21:55
Just for grins, can you disable your firewall for a short time and try the scanner? I use an HP product, which scans just fine but which cannot be detected and installed while the firewall is active.
– Charles Green
Jul 18 '16 at 23:38
It didn't give me any noticeable change. I tried unplugging and reattaching the USB cable, running updates and rebooting without getting a scan to run.
– kwalker332
Jul 21 '16 at 21:00
add a comment |
Linux newcomer on an older machine, I used the brother.com suggested files and got the printer working but not the scanner. simple scan says "failed to scan, unable to connect to scanner."
I'm not sure what this is but I think it's important to this problem.
mobius@mobius-Dimension-2400:~$ sudo dpkg -l | grep Brother
[sudo] password for mobius:
ii brdcp7040lpr 2.0.2-1 i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1 i386 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1 i386 Brother Scanner Driver
ii cupswrapperdcp7040 2.0.2-1 i386 Brother DCP7040 CUPS wrapper driver
********New machine, same printer -- same problem. Update!!!*****
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
I have installed the 7040 drivers here: https://support.brother.com/g/b/downloadhowto.aspx?c=us&lang=en&prod=dcp7040_us_as&os=128&dlid=dlf006893_000&flang=4&type3=625
sudo su
bash linux-brprinter-installer-2.2.1-1 DCP-7040
I now get back:
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii brdcp7040lpr:i386 2.0.2-1
i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1
amd64 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1
amd64 Brother Scanner Driver
ii cupswrapperdcp7040:i386 2.0.2-1
i386 Brother DCP7040 CUPS wrapper driver
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
Trying "Simple Scan" returns "no scanners connected"
scanner brother
Linux newcomer on an older machine, I used the brother.com suggested files and got the printer working but not the scanner. simple scan says "failed to scan, unable to connect to scanner."
I'm not sure what this is but I think it's important to this problem.
mobius@mobius-Dimension-2400:~$ sudo dpkg -l | grep Brother
[sudo] password for mobius:
ii brdcp7040lpr 2.0.2-1 i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1 i386 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1 i386 Brother Scanner Driver
ii cupswrapperdcp7040 2.0.2-1 i386 Brother DCP7040 CUPS wrapper driver
********New machine, same printer -- same problem. Update!!!*****
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
I have installed the 7040 drivers here: https://support.brother.com/g/b/downloadhowto.aspx?c=us&lang=en&prod=dcp7040_us_as&os=128&dlid=dlf006893_000&flang=4&type3=625
sudo su
bash linux-brprinter-installer-2.2.1-1 DCP-7040
I now get back:
siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:~$ sudo dpkg -l | grep
Brother
[sudo] password for siren:
ii brdcp7040lpr:i386 2.0.2-1
i386 Brother DCP-7040 LPR driver
ii brscan-skey 0.2.4-1
amd64 Brother Linux scanner S-KEY tool
ii brscan3 0.2.13-1
amd64 Brother Scanner Driver
ii cupswrapperdcp7040:i386 2.0.2-1
i386 Brother DCP7040 CUPS wrapper driver
ii printer-driver-brlaser 4-1
amd64 printer driver for (some) Brother laser printers
ii printer-driver-ptouch 1.4.2-3
amd64 printer driver Brother P-touch label printers
Trying "Simple Scan" returns "no scanners connected"
scanner brother
scanner brother
edited 7 mins ago
kwalker332
asked Jul 18 '16 at 14:29
kwalker332kwalker332
13
13
You appear to be using the current version of software from Brother. Are you connecting over a network, and do you have a firewall installed?
– Charles Green
Jul 18 '16 at 14:40
I am online with the standard firewall enabled.
– kwalker332
Jul 18 '16 at 21:55
Just for grins, can you disable your firewall for a short time and try the scanner? I use an HP product, which scans just fine but which cannot be detected and installed while the firewall is active.
– Charles Green
Jul 18 '16 at 23:38
It didn't give me any noticeable change. I tried unplugging and reattaching the USB cable, running updates and rebooting without getting a scan to run.
– kwalker332
Jul 21 '16 at 21:00
add a comment |
You appear to be using the current version of software from Brother. Are you connecting over a network, and do you have a firewall installed?
– Charles Green
Jul 18 '16 at 14:40
I am online with the standard firewall enabled.
– kwalker332
Jul 18 '16 at 21:55
Just for grins, can you disable your firewall for a short time and try the scanner? I use an HP product, which scans just fine but which cannot be detected and installed while the firewall is active.
– Charles Green
Jul 18 '16 at 23:38
It didn't give me any noticeable change. I tried unplugging and reattaching the USB cable, running updates and rebooting without getting a scan to run.
– kwalker332
Jul 21 '16 at 21:00
You appear to be using the current version of software from Brother. Are you connecting over a network, and do you have a firewall installed?
– Charles Green
Jul 18 '16 at 14:40
You appear to be using the current version of software from Brother. Are you connecting over a network, and do you have a firewall installed?
– Charles Green
Jul 18 '16 at 14:40
I am online with the standard firewall enabled.
– kwalker332
Jul 18 '16 at 21:55
I am online with the standard firewall enabled.
– kwalker332
Jul 18 '16 at 21:55
Just for grins, can you disable your firewall for a short time and try the scanner? I use an HP product, which scans just fine but which cannot be detected and installed while the firewall is active.
– Charles Green
Jul 18 '16 at 23:38
Just for grins, can you disable your firewall for a short time and try the scanner? I use an HP product, which scans just fine but which cannot be detected and installed while the firewall is active.
– Charles Green
Jul 18 '16 at 23:38
It didn't give me any noticeable change. I tried unplugging and reattaching the USB cable, running updates and rebooting without getting a scan to run.
– kwalker332
Jul 21 '16 at 21:00
It didn't give me any noticeable change. I tried unplugging and reattaching the USB cable, running updates and rebooting without getting a scan to run.
– kwalker332
Jul 21 '16 at 21:00
add a comment |
3 Answers
3
active
oldest
votes
I had the same problem with a Brother DCP7020 all-in-one printer/scanner. I found a solution, nominally for an MFC-7420, that the original author suggested “...should work for any of the Brother models that use the brscan2 driver.” This proved to be the case for my 7020 and, since your 7040 sounds like a closely-related model, may well be appropriate for you also. The complete set of instructions that I used are posted at: Getting a DCP7020’s scanner to work
add a comment |
After installing all the drivers including brscan2 on my 64-bit system, the scanner still didn't work until I did this:
cd /usr/lib64
sudo cp -pr lib* sane /usr/lib
As the previous poster suggests in the link he posted.
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
Thank you. That solved my problem.
– kwalker332
22 mins ago
add a comment |
Solved
I needed to create a Brother3.conf file in /etc/sane.d
with this inside:
#Brother DCP-7040 usb 0x04f9 0x01e9
as detailed here: https://www.sigmdel.ca/michel/program/misc/brother_dcp7040_scanner_on_ubuntu_1710_en.html#how
Thanks, Daniel for the link
add a comment |
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3 Answers
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3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
I had the same problem with a Brother DCP7020 all-in-one printer/scanner. I found a solution, nominally for an MFC-7420, that the original author suggested “...should work for any of the Brother models that use the brscan2 driver.” This proved to be the case for my 7020 and, since your 7040 sounds like a closely-related model, may well be appropriate for you also. The complete set of instructions that I used are posted at: Getting a DCP7020’s scanner to work
add a comment |
I had the same problem with a Brother DCP7020 all-in-one printer/scanner. I found a solution, nominally for an MFC-7420, that the original author suggested “...should work for any of the Brother models that use the brscan2 driver.” This proved to be the case for my 7020 and, since your 7040 sounds like a closely-related model, may well be appropriate for you also. The complete set of instructions that I used are posted at: Getting a DCP7020’s scanner to work
add a comment |
I had the same problem with a Brother DCP7020 all-in-one printer/scanner. I found a solution, nominally for an MFC-7420, that the original author suggested “...should work for any of the Brother models that use the brscan2 driver.” This proved to be the case for my 7020 and, since your 7040 sounds like a closely-related model, may well be appropriate for you also. The complete set of instructions that I used are posted at: Getting a DCP7020’s scanner to work
I had the same problem with a Brother DCP7020 all-in-one printer/scanner. I found a solution, nominally for an MFC-7420, that the original author suggested “...should work for any of the Brother models that use the brscan2 driver.” This proved to be the case for my 7020 and, since your 7040 sounds like a closely-related model, may well be appropriate for you also. The complete set of instructions that I used are posted at: Getting a DCP7020’s scanner to work
answered Jul 18 '16 at 14:58
CentaurusACentaurusA
2,2451424
2,2451424
add a comment |
add a comment |
After installing all the drivers including brscan2 on my 64-bit system, the scanner still didn't work until I did this:
cd /usr/lib64
sudo cp -pr lib* sane /usr/lib
As the previous poster suggests in the link he posted.
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
Thank you. That solved my problem.
– kwalker332
22 mins ago
add a comment |
After installing all the drivers including brscan2 on my 64-bit system, the scanner still didn't work until I did this:
cd /usr/lib64
sudo cp -pr lib* sane /usr/lib
As the previous poster suggests in the link he posted.
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
Thank you. That solved my problem.
– kwalker332
22 mins ago
add a comment |
After installing all the drivers including brscan2 on my 64-bit system, the scanner still didn't work until I did this:
cd /usr/lib64
sudo cp -pr lib* sane /usr/lib
As the previous poster suggests in the link he posted.
After installing all the drivers including brscan2 on my 64-bit system, the scanner still didn't work until I did this:
cd /usr/lib64
sudo cp -pr lib* sane /usr/lib
As the previous poster suggests in the link he posted.
answered Sep 28 '17 at 4:54
Daniel PavlovskyDaniel Pavlovsky
11
11
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
Thank you. That solved my problem.
– kwalker332
22 mins ago
add a comment |
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
Thank you. That solved my problem.
– kwalker332
22 mins ago
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
I tried: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ sudo cp -pr lib* sane /usr/lib [sudo] password for siren: siren@siren-HP-Pavilion-Desktop-PC-570-p0xx:/usr/lib64$ S, I assume it worked but I get the same scanner not found error
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
sudo gedit /lib/udev/rules.d/60-libsane1.rules was where the file was located, it seems. I edited it anyway but don't think it worked. It is in /lib64 but SimpleScan still doesn't recognize scanner.
– kwalker332
2 days ago
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
I no longer have that printer, so it'd be hard to troubleshoot with you, but a quick Google search led me to this website: sigmdel.ca/michel/program/misc/…
– Daniel Pavlovsky
yesterday
Thank you. That solved my problem.
– kwalker332
22 mins ago
Thank you. That solved my problem.
– kwalker332
22 mins ago
add a comment |
Solved
I needed to create a Brother3.conf file in /etc/sane.d
with this inside:
#Brother DCP-7040 usb 0x04f9 0x01e9
as detailed here: https://www.sigmdel.ca/michel/program/misc/brother_dcp7040_scanner_on_ubuntu_1710_en.html#how
Thanks, Daniel for the link
add a comment |
Solved
I needed to create a Brother3.conf file in /etc/sane.d
with this inside:
#Brother DCP-7040 usb 0x04f9 0x01e9
as detailed here: https://www.sigmdel.ca/michel/program/misc/brother_dcp7040_scanner_on_ubuntu_1710_en.html#how
Thanks, Daniel for the link
add a comment |
Solved
I needed to create a Brother3.conf file in /etc/sane.d
with this inside:
#Brother DCP-7040 usb 0x04f9 0x01e9
as detailed here: https://www.sigmdel.ca/michel/program/misc/brother_dcp7040_scanner_on_ubuntu_1710_en.html#how
Thanks, Daniel for the link
Solved
I needed to create a Brother3.conf file in /etc/sane.d
with this inside:
#Brother DCP-7040 usb 0x04f9 0x01e9
as detailed here: https://www.sigmdel.ca/michel/program/misc/brother_dcp7040_scanner_on_ubuntu_1710_en.html#how
Thanks, Daniel for the link
answered 9 mins ago
kwalker332kwalker332
13
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You appear to be using the current version of software from Brother. Are you connecting over a network, and do you have a firewall installed?
– Charles Green
Jul 18 '16 at 14:40
I am online with the standard firewall enabled.
– kwalker332
Jul 18 '16 at 21:55
Just for grins, can you disable your firewall for a short time and try the scanner? I use an HP product, which scans just fine but which cannot be detected and installed while the firewall is active.
– Charles Green
Jul 18 '16 at 23:38
It didn't give me any noticeable change. I tried unplugging and reattaching the USB cable, running updates and rebooting without getting a scan to run.
– kwalker332
Jul 21 '16 at 21:00