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Ubuntu 18.04 does not connect to Android smartphone


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9















Neither Bluetooth connection nor USB connection is able to transfer files from Android smartphone to Ubuntu 18.04. Same devices with Ubuntu 16.04 did not show any problems. When starting Nautilus, it shows the android device, but when opening it, it stays busy and does not show any results.



Ubuntu 18.04 kernel: 4.15.0-20-generic

Android Smartphone Samsung A3, Android 7.0



kernel.log messages when connecting the phone via USB seems to be OK:



May 12 05:39:53 len kernel: [69577.277832] usb 2-1: new high-speed USB device    number 28 using xhci_hcd
May 12 05:39:53 len kernel: [69577.427116] usb 2-1: New USB device found, idVendor=04e8, idProduct=6860
May 12 05:39:53 len kernel: [69577.427122] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 12 05:39:53 len kernel: [69577.427127] usb 2-1: Product: SAMSUNG_Android
May 12 05:39:53 len kernel: [69577.427130] usb 2-1: Manufacturer: SAMSUNG
May 12 05:39:53 len kernel: [69577.427134] usb 2-1: SerialNumber: 5203f8dd51fc142b


When starting Nautilus from shell and opening Android folder, I get the following message:



Nautilus-Share-Message: 05:41:13.818: Called "net usershare info" but it failed:  
Childprocess »net« could not be executed (No such file or directory)


My workarround at the moment: installing SSHHelper on Android and using scp to copy files via SSH.










share|improve this question

























  • do you have mtp-tools installed? phone is unlocked?

    – Joshua Besneatte
    May 11 '18 at 13:31











  • I just tested my Samsung phone on both USB and Bluetooth and both worked without issue. No additional software or configuration required.

    – Broadsworde
    May 11 '18 at 13:39











  • Not a solution, but Kubuntu 18.04 comes with kde connect that integrates android phones with desktop when connected to the same wifi.

    – Katu
    May 11 '18 at 15:55











  • installing mtp-tool does not help. On phone a popup asks for giving access, it is granted. I have added some error/warnings to the questiion above. Maybe they help to solve the problem.

    – Manfred Steiner
    May 12 '18 at 3:42













  • Same with Asus tablet on kubuntu

    – permeakra
    May 21 '18 at 6:40
















9















Neither Bluetooth connection nor USB connection is able to transfer files from Android smartphone to Ubuntu 18.04. Same devices with Ubuntu 16.04 did not show any problems. When starting Nautilus, it shows the android device, but when opening it, it stays busy and does not show any results.



Ubuntu 18.04 kernel: 4.15.0-20-generic

Android Smartphone Samsung A3, Android 7.0



kernel.log messages when connecting the phone via USB seems to be OK:



May 12 05:39:53 len kernel: [69577.277832] usb 2-1: new high-speed USB device    number 28 using xhci_hcd
May 12 05:39:53 len kernel: [69577.427116] usb 2-1: New USB device found, idVendor=04e8, idProduct=6860
May 12 05:39:53 len kernel: [69577.427122] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 12 05:39:53 len kernel: [69577.427127] usb 2-1: Product: SAMSUNG_Android
May 12 05:39:53 len kernel: [69577.427130] usb 2-1: Manufacturer: SAMSUNG
May 12 05:39:53 len kernel: [69577.427134] usb 2-1: SerialNumber: 5203f8dd51fc142b


When starting Nautilus from shell and opening Android folder, I get the following message:



Nautilus-Share-Message: 05:41:13.818: Called "net usershare info" but it failed:  
Childprocess »net« could not be executed (No such file or directory)


My workarround at the moment: installing SSHHelper on Android and using scp to copy files via SSH.










share|improve this question

























  • do you have mtp-tools installed? phone is unlocked?

    – Joshua Besneatte
    May 11 '18 at 13:31











  • I just tested my Samsung phone on both USB and Bluetooth and both worked without issue. No additional software or configuration required.

    – Broadsworde
    May 11 '18 at 13:39











  • Not a solution, but Kubuntu 18.04 comes with kde connect that integrates android phones with desktop when connected to the same wifi.

    – Katu
    May 11 '18 at 15:55











  • installing mtp-tool does not help. On phone a popup asks for giving access, it is granted. I have added some error/warnings to the questiion above. Maybe they help to solve the problem.

    – Manfred Steiner
    May 12 '18 at 3:42













  • Same with Asus tablet on kubuntu

    – permeakra
    May 21 '18 at 6:40














9












9








9


6






Neither Bluetooth connection nor USB connection is able to transfer files from Android smartphone to Ubuntu 18.04. Same devices with Ubuntu 16.04 did not show any problems. When starting Nautilus, it shows the android device, but when opening it, it stays busy and does not show any results.



Ubuntu 18.04 kernel: 4.15.0-20-generic

Android Smartphone Samsung A3, Android 7.0



kernel.log messages when connecting the phone via USB seems to be OK:



May 12 05:39:53 len kernel: [69577.277832] usb 2-1: new high-speed USB device    number 28 using xhci_hcd
May 12 05:39:53 len kernel: [69577.427116] usb 2-1: New USB device found, idVendor=04e8, idProduct=6860
May 12 05:39:53 len kernel: [69577.427122] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 12 05:39:53 len kernel: [69577.427127] usb 2-1: Product: SAMSUNG_Android
May 12 05:39:53 len kernel: [69577.427130] usb 2-1: Manufacturer: SAMSUNG
May 12 05:39:53 len kernel: [69577.427134] usb 2-1: SerialNumber: 5203f8dd51fc142b


When starting Nautilus from shell and opening Android folder, I get the following message:



Nautilus-Share-Message: 05:41:13.818: Called "net usershare info" but it failed:  
Childprocess »net« could not be executed (No such file or directory)


My workarround at the moment: installing SSHHelper on Android and using scp to copy files via SSH.










share|improve this question
















Neither Bluetooth connection nor USB connection is able to transfer files from Android smartphone to Ubuntu 18.04. Same devices with Ubuntu 16.04 did not show any problems. When starting Nautilus, it shows the android device, but when opening it, it stays busy and does not show any results.



Ubuntu 18.04 kernel: 4.15.0-20-generic

Android Smartphone Samsung A3, Android 7.0



kernel.log messages when connecting the phone via USB seems to be OK:



May 12 05:39:53 len kernel: [69577.277832] usb 2-1: new high-speed USB device    number 28 using xhci_hcd
May 12 05:39:53 len kernel: [69577.427116] usb 2-1: New USB device found, idVendor=04e8, idProduct=6860
May 12 05:39:53 len kernel: [69577.427122] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 12 05:39:53 len kernel: [69577.427127] usb 2-1: Product: SAMSUNG_Android
May 12 05:39:53 len kernel: [69577.427130] usb 2-1: Manufacturer: SAMSUNG
May 12 05:39:53 len kernel: [69577.427134] usb 2-1: SerialNumber: 5203f8dd51fc142b


When starting Nautilus from shell and opening Android folder, I get the following message:



Nautilus-Share-Message: 05:41:13.818: Called "net usershare info" but it failed:  
Childprocess »net« could not be executed (No such file or directory)


My workarround at the moment: installing SSHHelper on Android and using scp to copy files via SSH.







usb bluetooth android






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 12 '18 at 3:46







Manfred Steiner

















asked May 11 '18 at 13:28









Manfred SteinerManfred Steiner

256410




256410













  • do you have mtp-tools installed? phone is unlocked?

    – Joshua Besneatte
    May 11 '18 at 13:31











  • I just tested my Samsung phone on both USB and Bluetooth and both worked without issue. No additional software or configuration required.

    – Broadsworde
    May 11 '18 at 13:39











  • Not a solution, but Kubuntu 18.04 comes with kde connect that integrates android phones with desktop when connected to the same wifi.

    – Katu
    May 11 '18 at 15:55











  • installing mtp-tool does not help. On phone a popup asks for giving access, it is granted. I have added some error/warnings to the questiion above. Maybe they help to solve the problem.

    – Manfred Steiner
    May 12 '18 at 3:42













  • Same with Asus tablet on kubuntu

    – permeakra
    May 21 '18 at 6:40



















  • do you have mtp-tools installed? phone is unlocked?

    – Joshua Besneatte
    May 11 '18 at 13:31











  • I just tested my Samsung phone on both USB and Bluetooth and both worked without issue. No additional software or configuration required.

    – Broadsworde
    May 11 '18 at 13:39











  • Not a solution, but Kubuntu 18.04 comes with kde connect that integrates android phones with desktop when connected to the same wifi.

    – Katu
    May 11 '18 at 15:55











  • installing mtp-tool does not help. On phone a popup asks for giving access, it is granted. I have added some error/warnings to the questiion above. Maybe they help to solve the problem.

    – Manfred Steiner
    May 12 '18 at 3:42













  • Same with Asus tablet on kubuntu

    – permeakra
    May 21 '18 at 6:40

















do you have mtp-tools installed? phone is unlocked?

– Joshua Besneatte
May 11 '18 at 13:31





do you have mtp-tools installed? phone is unlocked?

– Joshua Besneatte
May 11 '18 at 13:31













I just tested my Samsung phone on both USB and Bluetooth and both worked without issue. No additional software or configuration required.

– Broadsworde
May 11 '18 at 13:39





I just tested my Samsung phone on both USB and Bluetooth and both worked without issue. No additional software or configuration required.

– Broadsworde
May 11 '18 at 13:39













Not a solution, but Kubuntu 18.04 comes with kde connect that integrates android phones with desktop when connected to the same wifi.

– Katu
May 11 '18 at 15:55





Not a solution, but Kubuntu 18.04 comes with kde connect that integrates android phones with desktop when connected to the same wifi.

– Katu
May 11 '18 at 15:55













installing mtp-tool does not help. On phone a popup asks for giving access, it is granted. I have added some error/warnings to the questiion above. Maybe they help to solve the problem.

– Manfred Steiner
May 12 '18 at 3:42







installing mtp-tool does not help. On phone a popup asks for giving access, it is granted. I have added some error/warnings to the questiion above. Maybe they help to solve the problem.

– Manfred Steiner
May 12 '18 at 3:42















Same with Asus tablet on kubuntu

– permeakra
May 21 '18 at 6:40





Same with Asus tablet on kubuntu

– permeakra
May 21 '18 at 6:40










2 Answers
2






active

oldest

votes


















3














I have the same problem with ubuntu 18.04 lts and a samsung s6 edge. When I connect the phone to my pc and open Nautilus it shows no files or folders. But I stumbled on a work around: close all instances of Nautilus, dismount the phone and turn it off without disconecting it. Then turn it on and sometimes Nautilus can see it. Hope it works for you






share|improve this answer
























  • Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

    – B.Tanner
    Nov 9 '18 at 10:49



















0














I had to move all my photos to the external memory chip(32gig), power off, remove chip and plug it into my PC with an adapter. Got them that way. But it's a real hassle to take my case off and remove the back of the phone to access the chip. Does anyone know what caused this problem? I'm pretty sure it worked early on but after some updates it went south. We need a fix for this from Ubuntu.






share|improve this answer























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    2 Answers
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    2 Answers
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    active

    oldest

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    3














    I have the same problem with ubuntu 18.04 lts and a samsung s6 edge. When I connect the phone to my pc and open Nautilus it shows no files or folders. But I stumbled on a work around: close all instances of Nautilus, dismount the phone and turn it off without disconecting it. Then turn it on and sometimes Nautilus can see it. Hope it works for you






    share|improve this answer
























    • Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

      – B.Tanner
      Nov 9 '18 at 10:49
















    3














    I have the same problem with ubuntu 18.04 lts and a samsung s6 edge. When I connect the phone to my pc and open Nautilus it shows no files or folders. But I stumbled on a work around: close all instances of Nautilus, dismount the phone and turn it off without disconecting it. Then turn it on and sometimes Nautilus can see it. Hope it works for you






    share|improve this answer
























    • Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

      – B.Tanner
      Nov 9 '18 at 10:49














    3












    3








    3







    I have the same problem with ubuntu 18.04 lts and a samsung s6 edge. When I connect the phone to my pc and open Nautilus it shows no files or folders. But I stumbled on a work around: close all instances of Nautilus, dismount the phone and turn it off without disconecting it. Then turn it on and sometimes Nautilus can see it. Hope it works for you






    share|improve this answer













    I have the same problem with ubuntu 18.04 lts and a samsung s6 edge. When I connect the phone to my pc and open Nautilus it shows no files or folders. But I stumbled on a work around: close all instances of Nautilus, dismount the phone and turn it off without disconecting it. Then turn it on and sometimes Nautilus can see it. Hope it works for you







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Aug 6 '18 at 16:39









    AMSCAMSC

    313




    313













    • Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

      – B.Tanner
      Nov 9 '18 at 10:49



















    • Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

      – B.Tanner
      Nov 9 '18 at 10:49

















    Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

    – B.Tanner
    Nov 9 '18 at 10:49





    Connecting my Samsung A3 to Kubuntu 18.04 over USB was not working, also solved by connecting the phone and then restarting it while still connected. Using Dolphin rather than Nautilus since kubuntu rather than gnome, did not have to close any instances of Dolphin, just restarting the phone was enough.

    – B.Tanner
    Nov 9 '18 at 10:49













    0














    I had to move all my photos to the external memory chip(32gig), power off, remove chip and plug it into my PC with an adapter. Got them that way. But it's a real hassle to take my case off and remove the back of the phone to access the chip. Does anyone know what caused this problem? I'm pretty sure it worked early on but after some updates it went south. We need a fix for this from Ubuntu.






    share|improve this answer




























      0














      I had to move all my photos to the external memory chip(32gig), power off, remove chip and plug it into my PC with an adapter. Got them that way. But it's a real hassle to take my case off and remove the back of the phone to access the chip. Does anyone know what caused this problem? I'm pretty sure it worked early on but after some updates it went south. We need a fix for this from Ubuntu.






      share|improve this answer


























        0












        0








        0







        I had to move all my photos to the external memory chip(32gig), power off, remove chip and plug it into my PC with an adapter. Got them that way. But it's a real hassle to take my case off and remove the back of the phone to access the chip. Does anyone know what caused this problem? I'm pretty sure it worked early on but after some updates it went south. We need a fix for this from Ubuntu.






        share|improve this answer













        I had to move all my photos to the external memory chip(32gig), power off, remove chip and plug it into my PC with an adapter. Got them that way. But it's a real hassle to take my case off and remove the back of the phone to access the chip. Does anyone know what caused this problem? I'm pretty sure it worked early on but after some updates it went south. We need a fix for this from Ubuntu.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 10 mins ago









        WoodyPWoodyP

        11




        11






























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