Unable to install Ubuntu 18.04 on AMD Ryzen 2500U with Radeon Vega 8 GfxUbuntu 18.04 freezes when starting up...

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Unable to install Ubuntu 18.04 on AMD Ryzen 2500U with Radeon Vega 8 Gfx


Ubuntu 18.04 freezes when starting up MATLABAMD Ryzen 5 2500U / Radeon Vega 8 Graphics drivers for Ubuntu 18.04System Constantly Freezes with Ryzen x1700 and Ubuntu 18.04Why my GPU with Ryzen 2400G is found as Radeon Vega 8 Mobile?Some applications lag in Ubuntu 18.04 installed on AMD Ryzen Threadripper 1950xRyzen 2200u + Radeon 535 doesn't work on UbuntuAMD Ryzen Raven Ridge 2200G stuck at boot Ubuntu 18.04AMD Radeon HD 7570M/Intel hybrid driver for Ubuntu 18.04Can't boot 18.04 with ryzen 5 2500u and vega 8Ubuntu 18.04: enabling the AMD Vega (Radeon RX Vega M) drivers on Intel NUC8I7HVK (Hades Canyon)Ubuntu 18.04: AMD Radeon HD8750M






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ margin-bottom:0;
}







2















I'm trying to install Ubuntu 18.04 (18.04.1 will try tomorrow) onto Acer Aspire A315-41-R8XR. I have unpacked iso file to my flash and booted to grub successfully, but when I select "Try Ubuntu", I just get black screen and that's all. I have also tried to select "Install Ubuntu", but I get many errors:



enter image description here
Google: watchdog: BUG: soft lockup - CPU#1 stuck for 22s! [migration/1:15]



Windows 8.1 works fine, although it was already on the disk from another notebook, so, I think, it is not a power supply problem.



I've seen many such posts in the internet. It seems that people lost Ubuntu on Ryzen with Vega...



How to fix? May be use newer kernel? How to do it?













share|improve this question































    2















    I'm trying to install Ubuntu 18.04 (18.04.1 will try tomorrow) onto Acer Aspire A315-41-R8XR. I have unpacked iso file to my flash and booted to grub successfully, but when I select "Try Ubuntu", I just get black screen and that's all. I have also tried to select "Install Ubuntu", but I get many errors:



    enter image description here
    Google: watchdog: BUG: soft lockup - CPU#1 stuck for 22s! [migration/1:15]



    Windows 8.1 works fine, although it was already on the disk from another notebook, so, I think, it is not a power supply problem.



    I've seen many such posts in the internet. It seems that people lost Ubuntu on Ryzen with Vega...



    How to fix? May be use newer kernel? How to do it?













    share|improve this question



























      2












      2








      2


      2






      I'm trying to install Ubuntu 18.04 (18.04.1 will try tomorrow) onto Acer Aspire A315-41-R8XR. I have unpacked iso file to my flash and booted to grub successfully, but when I select "Try Ubuntu", I just get black screen and that's all. I have also tried to select "Install Ubuntu", but I get many errors:



      enter image description here
      Google: watchdog: BUG: soft lockup - CPU#1 stuck for 22s! [migration/1:15]



      Windows 8.1 works fine, although it was already on the disk from another notebook, so, I think, it is not a power supply problem.



      I've seen many such posts in the internet. It seems that people lost Ubuntu on Ryzen with Vega...



      How to fix? May be use newer kernel? How to do it?













      share|improve this question
















      I'm trying to install Ubuntu 18.04 (18.04.1 will try tomorrow) onto Acer Aspire A315-41-R8XR. I have unpacked iso file to my flash and booted to grub successfully, but when I select "Try Ubuntu", I just get black screen and that's all. I have also tried to select "Install Ubuntu", but I get many errors:



      enter image description here
      Google: watchdog: BUG: soft lockup - CPU#1 stuck for 22s! [migration/1:15]



      Windows 8.1 works fine, although it was already on the disk from another notebook, so, I think, it is not a power supply problem.



      I've seen many such posts in the internet. It seems that people lost Ubuntu on Ryzen with Vega...



      How to fix? May be use newer kernel? How to do it?










      18.04 amd-graphics amd-processor aspire






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Jan 30 at 11:07









      karel

      60.9k13132155




      60.9k13132155










      asked Sep 26 '18 at 10:31









      cybersoftcybersoft

      11114




      11114






















          4 Answers
          4






          active

          oldest

          votes


















          1














          I had the exact same problem, there is some error in BIOS, I followed instructions from this article:



          http://kulminaator.blogspot.com/2018/06/linux-on-amd-ryzen-2500u-powered-laptop.html



          in grub menu while booting press "e" to edit booting parameters and edit as specified in the link.



          It worked for me. Good luck! ;-) D.






          share|improve this answer































            1














            first boot using nomodeset as kernel parameter,
            to do that boot in grub press e then add nomodeset after quiet splash then press F10 to boot.



            If you are in legacy mode then select options and then check nomodeset.



            then upgrade to latest mainline kernel or kernel newer that 4.19.0 and reboot.



            kernel 4.19.0 included with support for ryzen mobile series and vega graphics however implementation is not yet complete you will experience random freezes at least once a day.






            share|improve this answer
























            • I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

              – Aftab Naveed
              Apr 4 at 19:20











            • @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

              – Saurav Singh
              Apr 4 at 19:57













            • I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

              – Aftab Naveed
              Apr 4 at 23:27



















            0














            In Windows, insert the Ubuntu ISO image and open file explorer. Locate the boot folder and open the Grub config file with NotePad++. Edit the bootline of Try Ubuntu and/or Install Ubuntu :
            Locate the linux line,add a space at the end and type iommu=soft .
            Save, wait and exit. This change is permanent and it allows you to boot and compile custom Kernel (Ubiquity hot fix).



            Example for Mint Tessa Compatibility Mode bootline:



            linux    /casper/vmlinuz  file=/cdrom/preseed/linuxmint.seed boot=casper xforcevesa iso-scan/filename=${iso_path} ramdisk_size=1048576 root=/dev/ram rw noapic noacpi nosplash irqpoll -- iommu=soft


            NB On Ryzen 2700U here, Linux ISO's will boot that way only.



            cat /proc/cmdline
            BOOT_IMAGE=/boot/vmlinuz-5.0.0-050000rc7-generic root=UUID=b6976dd1-ba78-4edc-9b49-4af79a979223 ro iommu=soft quiet splash vt.handoff=1





            share|improve this answer

































              0















              My solutions:
              In my case, i edited quiet splash to nosplash (delete the quiet) and viola! it works.




              Story:
              Just recently installing Ubuntu 18.04 in along Win 10 (dual boot) in my HP Envy x360 13 AMD Ryzen 5, probably just the same with your Laptop. After struggling several hours trying all the solutions i found in many forums, but no luck.
              It seems that the solutions, depends on what error is occured when you install Ubuntu.
              in my cases, it said:
              screenshot error



              Several things i've tried , but failed:




              1. add `nomodeset`

              2. add `noacpi=off`

              3. add `amdgpu.dpm=0`


              btw, do not forget that, if you install your Windows in UEFI, then u must install Ubuntu in UEFI mode too (cmiiw). UEFI - UEFI, Legacy - Legacy.






              share|improve this answer








              New contributor




              guhkun13 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.





















                Your Answer








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                4 Answers
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                active

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                4 Answers
                4






                active

                oldest

                votes









                active

                oldest

                votes






                active

                oldest

                votes









                1














                I had the exact same problem, there is some error in BIOS, I followed instructions from this article:



                http://kulminaator.blogspot.com/2018/06/linux-on-amd-ryzen-2500u-powered-laptop.html



                in grub menu while booting press "e" to edit booting parameters and edit as specified in the link.



                It worked for me. Good luck! ;-) D.






                share|improve this answer




























                  1














                  I had the exact same problem, there is some error in BIOS, I followed instructions from this article:



                  http://kulminaator.blogspot.com/2018/06/linux-on-amd-ryzen-2500u-powered-laptop.html



                  in grub menu while booting press "e" to edit booting parameters and edit as specified in the link.



                  It worked for me. Good luck! ;-) D.






                  share|improve this answer


























                    1












                    1








                    1







                    I had the exact same problem, there is some error in BIOS, I followed instructions from this article:



                    http://kulminaator.blogspot.com/2018/06/linux-on-amd-ryzen-2500u-powered-laptop.html



                    in grub menu while booting press "e" to edit booting parameters and edit as specified in the link.



                    It worked for me. Good luck! ;-) D.






                    share|improve this answer













                    I had the exact same problem, there is some error in BIOS, I followed instructions from this article:



                    http://kulminaator.blogspot.com/2018/06/linux-on-amd-ryzen-2500u-powered-laptop.html



                    in grub menu while booting press "e" to edit booting parameters and edit as specified in the link.



                    It worked for me. Good luck! ;-) D.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Oct 12 '18 at 11:17









                    DavidDavid

                    111




                    111

























                        1














                        first boot using nomodeset as kernel parameter,
                        to do that boot in grub press e then add nomodeset after quiet splash then press F10 to boot.



                        If you are in legacy mode then select options and then check nomodeset.



                        then upgrade to latest mainline kernel or kernel newer that 4.19.0 and reboot.



                        kernel 4.19.0 included with support for ryzen mobile series and vega graphics however implementation is not yet complete you will experience random freezes at least once a day.






                        share|improve this answer
























                        • I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

                          – Aftab Naveed
                          Apr 4 at 19:20











                        • @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

                          – Saurav Singh
                          Apr 4 at 19:57













                        • I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

                          – Aftab Naveed
                          Apr 4 at 23:27
















                        1














                        first boot using nomodeset as kernel parameter,
                        to do that boot in grub press e then add nomodeset after quiet splash then press F10 to boot.



                        If you are in legacy mode then select options and then check nomodeset.



                        then upgrade to latest mainline kernel or kernel newer that 4.19.0 and reboot.



                        kernel 4.19.0 included with support for ryzen mobile series and vega graphics however implementation is not yet complete you will experience random freezes at least once a day.






                        share|improve this answer
























                        • I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

                          – Aftab Naveed
                          Apr 4 at 19:20











                        • @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

                          – Saurav Singh
                          Apr 4 at 19:57













                        • I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

                          – Aftab Naveed
                          Apr 4 at 23:27














                        1












                        1








                        1







                        first boot using nomodeset as kernel parameter,
                        to do that boot in grub press e then add nomodeset after quiet splash then press F10 to boot.



                        If you are in legacy mode then select options and then check nomodeset.



                        then upgrade to latest mainline kernel or kernel newer that 4.19.0 and reboot.



                        kernel 4.19.0 included with support for ryzen mobile series and vega graphics however implementation is not yet complete you will experience random freezes at least once a day.






                        share|improve this answer













                        first boot using nomodeset as kernel parameter,
                        to do that boot in grub press e then add nomodeset after quiet splash then press F10 to boot.



                        If you are in legacy mode then select options and then check nomodeset.



                        then upgrade to latest mainline kernel or kernel newer that 4.19.0 and reboot.



                        kernel 4.19.0 included with support for ryzen mobile series and vega graphics however implementation is not yet complete you will experience random freezes at least once a day.







                        share|improve this answer












                        share|improve this answer



                        share|improve this answer










                        answered Jan 30 at 10:59









                        Saurav SinghSaurav Singh

                        756




                        756













                        • I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

                          – Aftab Naveed
                          Apr 4 at 19:20











                        • @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

                          – Saurav Singh
                          Apr 4 at 19:57













                        • I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

                          – Aftab Naveed
                          Apr 4 at 23:27



















                        • I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

                          – Aftab Naveed
                          Apr 4 at 19:20











                        • @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

                          – Saurav Singh
                          Apr 4 at 19:57













                        • I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

                          – Aftab Naveed
                          Apr 4 at 23:27

















                        I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

                        – Aftab Naveed
                        Apr 4 at 19:20





                        I am using kernel 5.0.6 and the problem is still there. The laptop freezes every few hours and requires a hard restart which is annoying.

                        – Aftab Naveed
                        Apr 4 at 19:20













                        @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

                        – Saurav Singh
                        Apr 4 at 19:57







                        @AftabNaveed There was no problem for me like that, 5.0.6 (i m using 5.0.0-8) have even better support for ryzen. My laptop does not freezes at all on 19.04 or 18.10 either however there are freezing problems in 18.04 LTS. My laptop can handle workloads of 12-16 hours without freezing.

                        – Saurav Singh
                        Apr 4 at 19:57















                        I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

                        – Aftab Naveed
                        Apr 4 at 23:27





                        I am using Elementary OS 5 Juno which is based on Ubuntu 18.04 LTS, but I manually went and updated the kernel to its latest version, the distro is working without any issues but it did not resolve the freeze issue :-( I am using Lenovo e485

                        – Aftab Naveed
                        Apr 4 at 23:27











                        0














                        In Windows, insert the Ubuntu ISO image and open file explorer. Locate the boot folder and open the Grub config file with NotePad++. Edit the bootline of Try Ubuntu and/or Install Ubuntu :
                        Locate the linux line,add a space at the end and type iommu=soft .
                        Save, wait and exit. This change is permanent and it allows you to boot and compile custom Kernel (Ubiquity hot fix).



                        Example for Mint Tessa Compatibility Mode bootline:



                        linux    /casper/vmlinuz  file=/cdrom/preseed/linuxmint.seed boot=casper xforcevesa iso-scan/filename=${iso_path} ramdisk_size=1048576 root=/dev/ram rw noapic noacpi nosplash irqpoll -- iommu=soft


                        NB On Ryzen 2700U here, Linux ISO's will boot that way only.



                        cat /proc/cmdline
                        BOOT_IMAGE=/boot/vmlinuz-5.0.0-050000rc7-generic root=UUID=b6976dd1-ba78-4edc-9b49-4af79a979223 ro iommu=soft quiet splash vt.handoff=1





                        share|improve this answer






























                          0














                          In Windows, insert the Ubuntu ISO image and open file explorer. Locate the boot folder and open the Grub config file with NotePad++. Edit the bootline of Try Ubuntu and/or Install Ubuntu :
                          Locate the linux line,add a space at the end and type iommu=soft .
                          Save, wait and exit. This change is permanent and it allows you to boot and compile custom Kernel (Ubiquity hot fix).



                          Example for Mint Tessa Compatibility Mode bootline:



                          linux    /casper/vmlinuz  file=/cdrom/preseed/linuxmint.seed boot=casper xforcevesa iso-scan/filename=${iso_path} ramdisk_size=1048576 root=/dev/ram rw noapic noacpi nosplash irqpoll -- iommu=soft


                          NB On Ryzen 2700U here, Linux ISO's will boot that way only.



                          cat /proc/cmdline
                          BOOT_IMAGE=/boot/vmlinuz-5.0.0-050000rc7-generic root=UUID=b6976dd1-ba78-4edc-9b49-4af79a979223 ro iommu=soft quiet splash vt.handoff=1





                          share|improve this answer




























                            0












                            0








                            0







                            In Windows, insert the Ubuntu ISO image and open file explorer. Locate the boot folder and open the Grub config file with NotePad++. Edit the bootline of Try Ubuntu and/or Install Ubuntu :
                            Locate the linux line,add a space at the end and type iommu=soft .
                            Save, wait and exit. This change is permanent and it allows you to boot and compile custom Kernel (Ubiquity hot fix).



                            Example for Mint Tessa Compatibility Mode bootline:



                            linux    /casper/vmlinuz  file=/cdrom/preseed/linuxmint.seed boot=casper xforcevesa iso-scan/filename=${iso_path} ramdisk_size=1048576 root=/dev/ram rw noapic noacpi nosplash irqpoll -- iommu=soft


                            NB On Ryzen 2700U here, Linux ISO's will boot that way only.



                            cat /proc/cmdline
                            BOOT_IMAGE=/boot/vmlinuz-5.0.0-050000rc7-generic root=UUID=b6976dd1-ba78-4edc-9b49-4af79a979223 ro iommu=soft quiet splash vt.handoff=1





                            share|improve this answer















                            In Windows, insert the Ubuntu ISO image and open file explorer. Locate the boot folder and open the Grub config file with NotePad++. Edit the bootline of Try Ubuntu and/or Install Ubuntu :
                            Locate the linux line,add a space at the end and type iommu=soft .
                            Save, wait and exit. This change is permanent and it allows you to boot and compile custom Kernel (Ubiquity hot fix).



                            Example for Mint Tessa Compatibility Mode bootline:



                            linux    /casper/vmlinuz  file=/cdrom/preseed/linuxmint.seed boot=casper xforcevesa iso-scan/filename=${iso_path} ramdisk_size=1048576 root=/dev/ram rw noapic noacpi nosplash irqpoll -- iommu=soft


                            NB On Ryzen 2700U here, Linux ISO's will boot that way only.



                            cat /proc/cmdline
                            BOOT_IMAGE=/boot/vmlinuz-5.0.0-050000rc7-generic root=UUID=b6976dd1-ba78-4edc-9b49-4af79a979223 ro iommu=soft quiet splash vt.handoff=1






                            share|improve this answer














                            share|improve this answer



                            share|improve this answer








                            edited Feb 24 at 5:18

























                            answered Feb 24 at 5:10









                            MikemecanicMikemecanic

                            825




                            825























                                0















                                My solutions:
                                In my case, i edited quiet splash to nosplash (delete the quiet) and viola! it works.




                                Story:
                                Just recently installing Ubuntu 18.04 in along Win 10 (dual boot) in my HP Envy x360 13 AMD Ryzen 5, probably just the same with your Laptop. After struggling several hours trying all the solutions i found in many forums, but no luck.
                                It seems that the solutions, depends on what error is occured when you install Ubuntu.
                                in my cases, it said:
                                screenshot error



                                Several things i've tried , but failed:




                                1. add `nomodeset`

                                2. add `noacpi=off`

                                3. add `amdgpu.dpm=0`


                                btw, do not forget that, if you install your Windows in UEFI, then u must install Ubuntu in UEFI mode too (cmiiw). UEFI - UEFI, Legacy - Legacy.






                                share|improve this answer








                                New contributor




                                guhkun13 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                Check out our Code of Conduct.

























                                  0















                                  My solutions:
                                  In my case, i edited quiet splash to nosplash (delete the quiet) and viola! it works.




                                  Story:
                                  Just recently installing Ubuntu 18.04 in along Win 10 (dual boot) in my HP Envy x360 13 AMD Ryzen 5, probably just the same with your Laptop. After struggling several hours trying all the solutions i found in many forums, but no luck.
                                  It seems that the solutions, depends on what error is occured when you install Ubuntu.
                                  in my cases, it said:
                                  screenshot error



                                  Several things i've tried , but failed:




                                  1. add `nomodeset`

                                  2. add `noacpi=off`

                                  3. add `amdgpu.dpm=0`


                                  btw, do not forget that, if you install your Windows in UEFI, then u must install Ubuntu in UEFI mode too (cmiiw). UEFI - UEFI, Legacy - Legacy.






                                  share|improve this answer








                                  New contributor




                                  guhkun13 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                  Check out our Code of Conduct.























                                    0












                                    0








                                    0








                                    My solutions:
                                    In my case, i edited quiet splash to nosplash (delete the quiet) and viola! it works.




                                    Story:
                                    Just recently installing Ubuntu 18.04 in along Win 10 (dual boot) in my HP Envy x360 13 AMD Ryzen 5, probably just the same with your Laptop. After struggling several hours trying all the solutions i found in many forums, but no luck.
                                    It seems that the solutions, depends on what error is occured when you install Ubuntu.
                                    in my cases, it said:
                                    screenshot error



                                    Several things i've tried , but failed:




                                    1. add `nomodeset`

                                    2. add `noacpi=off`

                                    3. add `amdgpu.dpm=0`


                                    btw, do not forget that, if you install your Windows in UEFI, then u must install Ubuntu in UEFI mode too (cmiiw). UEFI - UEFI, Legacy - Legacy.






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                                    My solutions:
                                    In my case, i edited quiet splash to nosplash (delete the quiet) and viola! it works.




                                    Story:
                                    Just recently installing Ubuntu 18.04 in along Win 10 (dual boot) in my HP Envy x360 13 AMD Ryzen 5, probably just the same with your Laptop. After struggling several hours trying all the solutions i found in many forums, but no luck.
                                    It seems that the solutions, depends on what error is occured when you install Ubuntu.
                                    in my cases, it said:
                                    screenshot error



                                    Several things i've tried , but failed:




                                    1. add `nomodeset`

                                    2. add `noacpi=off`

                                    3. add `amdgpu.dpm=0`


                                    btw, do not forget that, if you install your Windows in UEFI, then u must install Ubuntu in UEFI mode too (cmiiw). UEFI - UEFI, Legacy - Legacy.







                                    share|improve this answer








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                                    share|improve this answer



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                                    answered 3 hours ago









                                    guhkun13guhkun13

                                    11




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