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Mint 19.1: No POST screen visible with new graphic card



Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)Ubuntu won't load with graphics card installedlspci not detecting my graphic cardCannot boot into Ubuntu (12.04) after putting Sapphire 7770 OC on my pcHow enable inbuilt graphic card in 12.04?Black screen after boot with AMD Radeon graphic card enabledhow to install amd raedon graphic card in ubuntu 14.04My ubuntu (14.04.02 LTS) doen't recognize my graphic cardGraphic Card GeForce GT 630 installation on 64bit Ubuntu 15.04AMDGPU new driver with support for 4.10 doesnt workUbuntu 18.04 does not detect Intel On board graphics





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My work computer (i7-7700, 64GB RAM) runs Linux Mint 19.1 and Windows 10 in dual boot. This used to work fine, it normally booted Mint unless I pressed F12 during startup and told it to boot windows.



A while ago, the internal graphic chip reached it's limits, so I received a "Sapphire GPRO 4200 4G GDDR5 PCI-E QUAD MINI DP" graphic card from our IT guy and installed it myself. Without needing to install any drivers, Linux booted properly and all three screens work.



The only problem: There is no more POST screen. All displays stay black until the linux mint bootscreen shows and boot is halfway done. Therefore, I don't get the opportunity to press F12 and boot into Windows anymore. Could anybody please point me in the right direction of how to solve this?



So far I tried:




  • googling the problem


  • trying two slightly different drivers (amdgpu-pro-18.20, two versions, one from sapphire, one directly from AMD). the install seems to work, however the Graphics card is called "Advanced Micro Devices, Inc. [AMD/ATI] Venus LE / Tropo PRO-L [Radeon HD 8830M / R7 M465X]" in the system info, not sure if this is right


  • I removed the graphics card and went back to using the normal graphics chip, this worked fine, I get my post screen back and can boot windows


  • Practicing when to press F12 and how to select windows using the graphic chip. I then tried the same with the card installed, didn't work, if I press F12, then down+enter like I normally would to select windows, it somehow aborts the boot process and I am stuck with a blank screen.



Any help would be greatly appreciated. I do 95% of my work in Mint, but sometimes need Windows (mainly for office stuff). I have been using linux for quite a while, but I am still fairly new to many aspects of it.









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    My work computer (i7-7700, 64GB RAM) runs Linux Mint 19.1 and Windows 10 in dual boot. This used to work fine, it normally booted Mint unless I pressed F12 during startup and told it to boot windows.



    A while ago, the internal graphic chip reached it's limits, so I received a "Sapphire GPRO 4200 4G GDDR5 PCI-E QUAD MINI DP" graphic card from our IT guy and installed it myself. Without needing to install any drivers, Linux booted properly and all three screens work.



    The only problem: There is no more POST screen. All displays stay black until the linux mint bootscreen shows and boot is halfway done. Therefore, I don't get the opportunity to press F12 and boot into Windows anymore. Could anybody please point me in the right direction of how to solve this?



    So far I tried:




    • googling the problem


    • trying two slightly different drivers (amdgpu-pro-18.20, two versions, one from sapphire, one directly from AMD). the install seems to work, however the Graphics card is called "Advanced Micro Devices, Inc. [AMD/ATI] Venus LE / Tropo PRO-L [Radeon HD 8830M / R7 M465X]" in the system info, not sure if this is right


    • I removed the graphics card and went back to using the normal graphics chip, this worked fine, I get my post screen back and can boot windows


    • Practicing when to press F12 and how to select windows using the graphic chip. I then tried the same with the card installed, didn't work, if I press F12, then down+enter like I normally would to select windows, it somehow aborts the boot process and I am stuck with a blank screen.



    Any help would be greatly appreciated. I do 95% of my work in Mint, but sometimes need Windows (mainly for office stuff). I have been using linux for quite a while, but I am still fairly new to many aspects of it.









    share







    New contributor




    weis_fn is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      0












      0








      0








      My work computer (i7-7700, 64GB RAM) runs Linux Mint 19.1 and Windows 10 in dual boot. This used to work fine, it normally booted Mint unless I pressed F12 during startup and told it to boot windows.



      A while ago, the internal graphic chip reached it's limits, so I received a "Sapphire GPRO 4200 4G GDDR5 PCI-E QUAD MINI DP" graphic card from our IT guy and installed it myself. Without needing to install any drivers, Linux booted properly and all three screens work.



      The only problem: There is no more POST screen. All displays stay black until the linux mint bootscreen shows and boot is halfway done. Therefore, I don't get the opportunity to press F12 and boot into Windows anymore. Could anybody please point me in the right direction of how to solve this?



      So far I tried:




      • googling the problem


      • trying two slightly different drivers (amdgpu-pro-18.20, two versions, one from sapphire, one directly from AMD). the install seems to work, however the Graphics card is called "Advanced Micro Devices, Inc. [AMD/ATI] Venus LE / Tropo PRO-L [Radeon HD 8830M / R7 M465X]" in the system info, not sure if this is right


      • I removed the graphics card and went back to using the normal graphics chip, this worked fine, I get my post screen back and can boot windows


      • Practicing when to press F12 and how to select windows using the graphic chip. I then tried the same with the card installed, didn't work, if I press F12, then down+enter like I normally would to select windows, it somehow aborts the boot process and I am stuck with a blank screen.



      Any help would be greatly appreciated. I do 95% of my work in Mint, but sometimes need Windows (mainly for office stuff). I have been using linux for quite a while, but I am still fairly new to many aspects of it.









      share







      New contributor




      weis_fn is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      My work computer (i7-7700, 64GB RAM) runs Linux Mint 19.1 and Windows 10 in dual boot. This used to work fine, it normally booted Mint unless I pressed F12 during startup and told it to boot windows.



      A while ago, the internal graphic chip reached it's limits, so I received a "Sapphire GPRO 4200 4G GDDR5 PCI-E QUAD MINI DP" graphic card from our IT guy and installed it myself. Without needing to install any drivers, Linux booted properly and all three screens work.



      The only problem: There is no more POST screen. All displays stay black until the linux mint bootscreen shows and boot is halfway done. Therefore, I don't get the opportunity to press F12 and boot into Windows anymore. Could anybody please point me in the right direction of how to solve this?



      So far I tried:




      • googling the problem


      • trying two slightly different drivers (amdgpu-pro-18.20, two versions, one from sapphire, one directly from AMD). the install seems to work, however the Graphics card is called "Advanced Micro Devices, Inc. [AMD/ATI] Venus LE / Tropo PRO-L [Radeon HD 8830M / R7 M465X]" in the system info, not sure if this is right


      • I removed the graphics card and went back to using the normal graphics chip, this worked fine, I get my post screen back and can boot windows


      • Practicing when to press F12 and how to select windows using the graphic chip. I then tried the same with the card installed, didn't work, if I press F12, then down+enter like I normally would to select windows, it somehow aborts the boot process and I am stuck with a blank screen.



      Any help would be greatly appreciated. I do 95% of my work in Mint, but sometimes need Windows (mainly for office stuff). I have been using linux for quite a while, but I am still fairly new to many aspects of it.







      boot dual-boot drivers graphics mint





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      weis_fn is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      share



      share






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